How Can I Fix HP Printer Keeps Going Offline Error?

HP Printers are very easy to use. We can use Windows 10 or macOS with HP printers. Sometimes it shows the HP printer says offline. This type of message indicates that the device has a communication problem. The HP printer is unable to receive print jobs. When this error occurs, we cannot give new commands or process them. There is a need to pause or stop the commands. It is also essential for us to know the reason why the HP printer says offline but is offline. 


HP printer says offline but is online



Reason for My HP Printer Keeps Going Offline


Most of the time these are the main reason HP printers says offline. 


  • Jammed Paper
  • Problems with cable or connection
  • We set the HP printer for offline status
  • We don't choose HP printer as the default printer.
  • Outdated firmware


Methods To Fix HP Printer Says Offline But Online


Here we check different methods to fix the HP printer says offline.


Restart HP Printer & Router


An insufficient computer or laptop won't be able to detect a wireless printer via a Wi-Fi connection. Your system, printer device, and router must restart. Check these steps.

  • We can turn OFF our wireless printer.
  • It is necessary to disconnect the power cable from its rear end.
  • Here we turn OFF the system from where we are attempting to print papers.
  • There is a need to attach the power cord to the rear side of the printer. 
  • We can now turn it ON.
  • We can detach the power cord of the wireless router and wait for a few seconds.
  • Here we again reconnect the power cord to a wifi router.
  • Now we turn On the system.

 

Connect Wireless Printer to the Wi-Fi Network 


We must connect an HP printer to a local wireless network by using the HP wireless setup wizard. We can use these steps :


  • There is a need to touch the wireless icon on the printer control panel.
  • Here we tap on the setup icon.
  • There is a need to touch and restore network settings or restore network defaults. It is necessary to confirm by tapping on yes.
  • There is a need to press the back arrow button > wireless settings > wireless setup wizard.
  • The printer will check available wifi networks
  • If it is not detected, then enter manually.
  • Here we enter security passwords such as WEP or WPA keys.
  • Now the printer will connect, and the blue wireless light will stop blinking.


Check For Ink Cartridge and Paper Jam Problems


HP printer says offline problems can be resolved by checking for incompatible cartridges and paper jams.


  • We can turn on an HP wireless or wired printer.
  • There is a need to attach all connections perfectly.
  • Ensure that all the cables are connected properly and reconnect them if they are disconnected.
  • Now clear the papers from HP printers.
  • There is a need to check the input tray for proper stock of papers.
  • Examine the HP printer ink cartridge failure message after opening the cartridge access door.


Sum Up 


We can quickly fix the HP printer says offline but is online. The above methods can simply fix the error, and our HP printer will work properly.


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